Shipping & Delivery
*Please allow 48-hours for processing of your order as we are currently improving our systems. Any questions or concerns please contact customer service.*
*PLEASE NOTE: Our Warehouse will be closed Saturday September 30th through Wednesday October 4th. Orders placed during this time will be processed starting October 5th.*
Free Shipping Promotion on Luggage applies to standard shipping only, within the contiguous United States.
Once an order has been processed, we are not able to upgrade or change shipping methods. We are also unable to modify or cancel the items on your order once it has been confirmed.
Please note that we use a variety of carriers for each shipping option, and will choose the most appropriate delivery method for the desired shipping address. It is not possible to specify a preferred carrier when placing an order with us.
Please be advised that carriers may require someone to sign for your shipment. (If you are shipping to an apartment or in an office building, the carrier might require you to sign for the packages and will not be left at the door.)
|ORDER TOTAL||SHIPPING CHARGE|
|$0.00 - $149.99||$10.00|
|$150.00 and up||Free|
|SHIPPING METHODS||LUGGAGE SURCHARGE||BAGS & ACCESSORIES SURCHARGE|
|Expedited (2-3 Business Days)||$45.00||$30.00|
|Priority (1-2 Business Days)||$80.00||$45.00|
Standard Shipping to Alaska, Hawaii, Puerto Rico and Guam
|ORDER TOTAL||PER ORDER||
|$0.00 - $99.00||$29.99||$19.99|
|$99.01 and up||$39.99||$19.99|
- Please allow 1-2 business days for processing.
- Deliveries to APO/FPO addresses may take up to 4-6 weeks shipping time by the carrier.
- All rates are subject to change at any time.
At this time American Tourister does not offer international shipping.
SHIPPING TO FREIGHT FORWARDERS OR OTHER NON-RESIDENTIAL ADDRESSES
If you use a freight forwarder or ship to a non-residential address (such as a hotel) American Tourister is not responsible for damage, defect, material difference, or loss that occurs to goods after they're delivered. This means that American Tourister is not able to provide a replacement of, or refund for, any such goods delivered to a freight forwarder or non-residential address. You should instruct freight forwarders to refuse goods that arrive damaged, and goods lost after being received by a freight forwarder or at a non-residential address will be your responsibility.
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